Turning every customer conversation into action.

Understand and serve your customers better.

Our platform makes it easy to accelerate value with AI – securely deployed in your environment and delivering insights from Day 1.

Trusst AI overlays your existing systems (CCaaS, CRM, KMS) to analyze every customer conversation and automate the right ones – fast.

It comes pre-trained for CX – ready to catch churn signals, uncover compliance risks, surface sales opportunities, and launch AI agents that take action instantly.

Real Results. Rapid Impact. No Rip‑and‑replace.

Built for CX. Trained on Outcomes.

Whilst other tools require heavy-lifting, Trusst comes pre-trained to solve real CX challenges.

You don’t just get answers – you get lower costs, reduced risk, increased sales conversions & happier customers.

All in one platform, in your environment.

Save Agent Hours & Dollars

Score every call, chat and social instantly, auto-create case notes, and surface coaching moments—freeing hours per agent, every week ,whilst driving consistency.

Reduce Churn

Detect cancel intent the moment it’s voiced, launch save offers or escalate to a live agent and cut churn before it happens.

Slash Customer Wait Times

Deploy AI agents to resolve routine questions in natural language across voice, chat and email—reducing queues and cost-to-serve in one move.

De-Risk in Seconds

Surface compliance breaches, vulnerable customers and fraud patterns instantly, so you can act before they snowball into regulatory or reputational damage.

Lift Agent Performance

Pinpoint skill gaps and sentiment swings, then push personalised coaching tips to agents for continuous performance gains.

Fix Problems Fast

Map repeat calls, product faults and process bottlenecks to their source, giving Ops & Product teams data-backed improvement priorities.

How Does the Trusst AI Platform Work?

Trusst AI continuously learns from all your customer interactions to scale automation and continuously improve your CX.

01

Ingest

Trusst AI uses customer interactions from transcriptions, calls, chats, emails, CRM, ERP & other relevant data sources.

02

Analyze

Trusst AI elicits interaction types, sentiment and context to enhance quality assurance (QA) and compliance, and influence product & marketing decisions.

03

Automate

Trusst AI leverages customers insights to optimize channels, agent routing and use the data to build and deploy autonomous AI Agents.

04

Learn

Trusst AI predicts and personalizes interactions over time as the platform learns from customers and the way they interact with your brand.

How We Help You

Built for Business Users

Our core platform – Trusst AI, is built for business users. It utilises Generative AI (GenAI) technologies to analyse both structured and unstructured data from 100% of your customer interactions.

What We Do

Rapidly Automate Processes & Reduce Customer Effort

Trusst AI empowers your business users with the insight to rapidly automate processes, fix upstream defects and reduce customer effort – without the need to hire a team of data scientists.

Get Started Immediately

Create Your Own IP & Gain Competitive Advantage

We train you to create your own IP and gain competitive advantage from your own customer data. You can now deploy CX solutions and resolve problems within days.